Program & Schedule

Laura Gonzales, Clarissa San Diego, Ann Shivers-McNair and Heather Turner, “Challenges and Insights for Fostering Academic-Industry Collaborations in UX”

Gustav Verhulsdonck, “Design for CHOICES: Developing A Framework for Behavioral Design in UX & Technical Communication”

Trinity Overmyer, “UX Methods in the Data Lab: Arguing for Validity”

Daniel Richards “Calculating Risk: Insights Learned from Developing a Flood Insurance Rate Calculator”

Liza Potts, “From Disaster to Activism: The Movement of the #MSDStrong Hashtag”

Ehren Pflugfelder, “”Risk-Selfies”: Encouraging Participatory Risk Communication”

Liz Lane and Loel Kim, “Reconsidering Document Design/UI Best Practices for Visually Impaired Users and Readers”

Humberto Antonelli, Leonardo Sensiate, Willian Watanabe and Renata Fortes, “Rich Internet Applications: challenges of automatically evaluating their accessibility”

Motti Genaro Motti, “Design for Inclusion: UX Research Considerations for Neurodiverse Users”

Guiseppe Getto, Jack Labriola and Sheryl Ruszkiewicz, “A Practitioner View of Content Strategy Best Practices in Technical Communication: An Integrative Literature Review”

Kimberly Baker, “The UX of UX Work Within Organizations: How Organizational Culture and Context Can Get in the Way of Good Work”

Jennifer Greeve and Laura Schlenke “Why Two is Better Than One: The Positive Impacts on User Experience Projects When UX Researchers and Designers Work Side by Side”

Nadya Shalamova “Beyond Cultural Dimensions: Digital Inclusion in Global UX”

Daniel Carter, “How to Debate a Border: Supporting Infrastructure Publics Through Communication System Design”

James Palmer and Nakai McAddis, “Documentation as a Cross-Cutting Concern of Software”

Sarah Read “Crossing boundaries with research methodologies: The value of a mobile ethnography platform developed for customer research for research in technical communication”

Omar Sosa-Tzec, “Analyzing the connection between mobile interface design, metaphorical tension, and image-schematic metaphors”

André Salgado, Felipe Dias, João Pedro Mattos, Renata Fortes and Patrick Hung, “Smart toys and Children’s Privacy: enhancing usability of mobile privacy control tools”

Rick Mott, “Breaching traditional authority, control, and communication boundaries in medical devices: The UX challenge of empowering patients with an embedded artificial pancreas”

André Salgado, Fernanda Federici, Renata Fortes and Vivian Motti, “Startup Workplace, Mobile Games and the Elderly: a practical guide on UX, usability and accessibility evaluation”

Henry Covey, “Disaster documentation: A study of damage assessment methodologies in Oregon”

Kristen Moore, Rebecca Walton and Natasha Jones, “Recognizing the Design of Oppression, a Qualitative Study”

Avery Edenfield and Lehua Ledbetter, “Community and Legitimacy in Subaltern UX”

Timothy Amidon and W. Michele Simmons, “Tensions of Connectivity: Negotiating Commitments and Obligations through Adaptive Research Stance”

Jessica Gibbons and Rebekah Small “The Productive Use of Boundaries in a Collaborative Digital Project”

Jordan Frith “The bounded norms of social virtual reality”

Zhijun Gao, Jingjing Xu and Yuxin Gao, “Designing Metrics to Evaluate the Help Center of Baidu Cloud”

Christina Nelson and Emma Rose, “Sharing research results with communities: Blogging to disseminate research”

Hoda Hamouda, “Could Archival Science Inform the User Experience Design Process of Citizen Journalism Platforms?”

Claire Lauer, ““I’m not really sure what I was supposed to learn from this:” The challenge and necessity of incorporating a user experience process in the development of public-facing science communication projects”

Luke Thominet, “Not just users: Mapping the range of user roles in open development games projects”

Rachel Atherton and Alisha Karabinus, “Professional Practice, Amateur Profile: Mapping Amateur Game Design Communities”

Liza Potts and Bridget Hanchek “Expanding the Boundaries of the Sherlock Holmes Community by Making Space for Inclusive Participation”

Nupoor Ranade, Missy F. Hannah, Melissa Stone and Jason Swarts, “Re-Thinking User Experience: Addressing Communication Boundaries with TPC Stakeholders”

Susan Youngblood and Michelle Sidler, “Boilerplating as indicators of need for scrutiny”

Scott Weedon, “Making Design Thinking Genre Knowledge: Substantiating the design process in genre theory”

Lucia Dura, Laura Gonzales and Guillermina Solis, “Creating a Localized Glossary for End-of-Life Decision-Making in Borderland Communities”

Xiaobo Wang and Baotong Gu, “Enhancing Patient Experience Design for Hospice Care Websites: Global and Local Health Information Design”

Allegra Smith, “User Experience Design for Older Adults”

Charlie Potter, “A Critical Discourse and Design Analysis of the Strategic Planning Efforts of the Washington Student Achievement Council, 1988-2017”

Michael Trice, Liza Potts and Rebekah Small, “Hits are for Losers: Remapping Legitimate and Fake News Sources for Online Communities”

Jordan Beck, Omar Sosa-Tzec and John Carroll, “Communicating Design-Related Intellectual Influence: Towards Visual References”

Andrew Mara, “Building Institutional Resiliency and Sustainability through Improving Student Food Insecurity Portals”

Sherri Craig, Enrique Reynoso and Ashley Velazquez, “Assumptions of PTC in the Burbs and the Sticks”

Zarah Moeggenberg and Rebecca Walton, “How “Working Closets” Can Inform Design Thinking Pedagogy”

Jason Lawrence and Ariana Bengtson, “Re-marking Audience Boundaries: Paralogic Hermeneutic approach to Audience Analysis in the Business Writing Classroom”

Carrie Gilbert, “UX Redux: Applying UX methods to the creation of a UX curriculum”

Omar Sosa-Tzec, “Creative Data and Information Visualization: Reflections on Two Pedagogical Approaches”

Ada S. Kim, “Behind the Starbucks counter: Design Idea of Collaborative Training in Virtual Reality”

Joanna Schreiber, “Scandal as User Experience: The Case of Wells Fargo”

Sonia Stephens, “Telling the stories of nonhuman agents in the Anthropocene”