ACM SIGDOC is offering free registration for this week’s online workshop to all SIGDOC members! Information about the workshop and a registration link are below.
Taxonomy 101: Creating useful taxonomies for your organization
Facilitator: Rebecca Schneider, Avenue CX
Date: October 9, 2025, 2:00-4:00 p.m. EST
Register: https://fiu.qualtrics.com/jfe/form/SV_5sWYF9ofU6DlZFs.
As organizations focus on improving content experiences, taxonomies have become a key element in creating frictionless interactions on digital platforms. Taxonomies provide a common language that is relevant to customers – helping them to find, choose, use, buy and get support for products or services.
This workshop will focus on the basics of taxonomy development. We’ll discuss what taxonomies are and how they relate to metadata and tagging. The session will dive deep into the techniques used to build, test, and refine taxonomies.
From a project perspective, you’ll also learn about the steps required to properly plan, implement, and measure the impact of taxonomic efforts. You’ll also gain insights into the lessons learned by others, including pitfalls to avoid and suggestions for getting started.
Finally, we’ll discuss the use of Artificial Intelligence (AI) as some contend that AI negates the need for a taxonomy as AI has the ability to crawl very large data and/or content repositories and draw relationships between concepts. The workshop will outline how taxonomies and ontologies can inform AI systems and ensure the proper breadth, depth, and consistency of an AI application across content sets. It will also provide a recommended approach to leverage taxonomies as part of AI or machine learning projects.