The latest issue of Communication Design Quarterly is now available.
In this installment of CDQ, you’ll find:
Notes from the SIG
by Liza Potts, Stephanie Vie, Sarah Gunning, and Dawn M. Armfield
Introduction to the special issue: Online Networks, Social Media, and Communication Design
by Kirk St. Amant
Forum Design and the Changing Landscape of Crowd-Sourced Help Information
by Jordan Frith
Empathetic User Design: Understanding and Living the Reality of an Audience
by Emily January Petersen
The Social Help Desk: Examining How Twitter is Used As a Technical Support Tool
by Chris Lam and Mark A. Hannah
Emerging Scholars and Social Media Use: A Pilot Study of Risk
by Michael J. Faris and Kristen R. Moore
Review: All edge: Inside the new workplace networks.
by Sarah K. Gunning
Review: Intertwingled: Information changes everything.
by Stacey L. Pigg