Friday’s Keynotes, October 23
Dr. Kathie Gossett — Brigham Young University
Dr. Kathie Gossett is an Assistant Research Professor in the Office of Digital Humanities at Brigham Young University. She leads the office’s UX team, made up of undergraduate and graduate students whom she trains and mentors, as well as teaching courses in web design, UX, and digital humanities. Gossett has published multiple journal articles and book chapters and has worked on several NEH–funded projects, co-authoring related white papers. Her earlier design work on the journal Kairos received the Michelle Kendrick Outstanding Digital Production/Scholarship Award.
Alongside her academic career, Gossett has spent more than twenty years working in industry for companies such as SAIC, Kaiser Permanente, and KPMG. This dual background shapes her current research applying UX methods to digital humanities scholarship and exploring AI’s emerging role in UX practice, including her work developing the UX for DH website (ux4dh.byu.edu).
Gossett has been a longtime SIGDOC member. She currently serves as Vice Chair and has previously served as Secretary/Treasurer, as Conference Program Chair in 2013, and as Conference Chair in both 2014 and 2015. Her scholarship has appeared regularly in the SIGDOC conference proceedings for well over a decade.
Dr. Kristen R. Moore — University at Buffalo
Kristen R. Moore, PhD, is Professor of AI and Society and Provost’s Fellow for AI and Writing at the University at Buffalo. Her research focuses on public-facing technical and professional communication and the sometimes mundane systems of injustice that shape (and get shaped by) TPC, and she uses participatory methods to advance equity and inclusion in science, engineering, and interdisciplinary education. Her research and leadership focus on supporting underrepresented communities and fostering equitable access within engineering and scientific environments, and her most recent scholarship focuses specifically on building equitable AI systems and curricula. She is co-author of Technical Communication After the Social Justice Turn: Building Coalitions for Action (Routledge, 2019), winner of the 2021 CCCC Best Book Award in Technical and Scientific Communication, and co-editor of Posthuman Praxis in Technical Communication (Routledge, 2018). Her work has appeared in journals including Technical Communication Quarterly, IEEE Transactions on Professional Communication, and Technical Communication, and has received the Joenk Award, the Nell Ann Pickett Award, and the CCCC Best Paper in Technical and Scientific Communication in 2015 and 2017.
Dr. Daniel P. Richards — Old Dominion University
Daniel P. Richards, Ph.D. currently splits his time between roles as Professor of English and Director of Quality Enhancement Plan (QEP) Initiatives in the Center for Faculty Excellence at Old Dominion University. His teaching appointment places him in classes introducing technical writing and user experience to undergraduate students and technical communication and its pedagogies to graduate ones. His administrative appointment supports the work of leading campus-wide conversations on best practices in teaching reading across all disciplines.
His research has explored questions around the visual communication of risk, discourse of environmental disasters, and politics of writing instruction. He has published work in Rhetoric Society Quarterly, Technical Communication Quarterly, Pedagogy, Contemporary Pragmatism, and a variety of other journals and edited collections. Most recently, he is the co-author of Undermining Risk in Technical Communication: Extractive Industry, Cascading Disaster, and the Global Climate Crisis (SUNY Press, 2026).
He first came to ACM SIGDOC in 2016 and has never left. He served as Chair from 2019-2023 and as Program Co-Chair, Sponsorship Chair, Past Chair, and Elections Chair on either side of that. He will be serving as Conference Chair of SIGDOC ’27.
Dr. Emma Rose — University of Washington Tacoma
Dr. Emma J. Rose is Professor of Writing Studies in the Department of Culture, Arts, & Communication at the University of Washington Tacoma, with a concurrent adjunct appointment in Human Centered Design & Engineering at UW Seattle. She teaches user experience, UX research, user-centered design, and technical writing. A commitment to social justice and designing for inclusion shapes her scholarship, which uses participatory research methods to examine how technologies serve, or overlook, people navigating resource constraints. Before academia she spent over a decade working in user experience, which informs her research and teaching.
ACM SIGDOC has been her scholarly home. She served the organization as Industry Liaison, Vice Chair, Chair, Past Chair, and Elections Chair between 2016 and 2023, and has published in its proceedings for over a decade, earning a Best Paper Award in 2017 and an Honorable Mention in 2020. Her work also appears in Technical Communication Quarterly, the Journal of Technical Writing and Communication, ACM Transactions on Accessible Computing, and she co-edited Teaching User Experience: A Process Approach (2025). She is a recipient of UW Tacoma’s Distinguished Teaching and Distinguished Community Engagement Awards.
Dr. Liza Potts — Michigan State University
Liza Potts is a Professor at Michigan State University where she co-founded the Experience Architecture program. She leads the WIDE Research lab, a recipient of the Diana Award. Her research focuses on networked participatory culture, platform experience, and content strategy, developing practices and policies for ethically designing, deploying, and sustaining community-centered technologies.
She has written over 80 publications on user experience, disaster response, content moderation, and culture. Her book Social Media in Disaster Response examines social media use during times of crises. Her edited collection with Michael Salvo, Rhetoric and Experience Architecture, explores user experience, technology, and cultural practice. Her digital book Participatory Memory: Fandom Experiences Across Time and Space, with Melissa Beattie, Emily Dallaire, Katie Grimes, and Kelly Turner, examines these practices in the built environment. Her work has been funded by the NEH, IMLS, and others. She’s worked at technology startups, Microsoft, and consultancies.
Wanting to support the next generation of cutting-edge work, Liza has served as Chair, Vice Chair, and Secretary/Treasurer. She is the co-founder of CDQ, spending time as an editor and a reviewer. A big fan of SIGDOC, she believes in a community where we share our ideas, welcome new leaders, and support one another.
