{"id":422,"date":"2020-09-26T17:22:42","date_gmt":"2020-09-26T17:22:42","guid":{"rendered":"http:\/\/sigdoc.acm.org\/conference\/2020\/?p=422"},"modified":"2020-10-05T14:00:05","modified_gmt":"2020-10-05T14:00:05","slug":"campbell","status":"publish","type":"post","link":"http:\/\/sigdoc.acm.org\/conference\/2020\/campbell\/","title":{"rendered":"&#8220;A Mixed Methods Approach to Evaluating the Usability of Telemedicine Communications&#8221; &#8211; Jessica Lynn Campbell"},"content":{"rendered":"<div class=\"members-access-error\">Sorry, but you do not have permission to view this content.<\/div>\n","protected":false},"excerpt":{"rendered":"<div class=\"members-access-error\">Sorry, but you do not have permission to view this content.<\/div>\n","protected":false},"author":27,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[68,21,22,105,26,19,36],"tags":[77,169,168,101,170,171,167,49,43],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>&quot;A Mixed Methods Approach to Evaluating the Usability of Telemedicine Communications&quot; - Jessica Lynn Campbell - SIGDOC Conference 2020<\/title>\n<meta name=\"description\" content=\"This presentation discusses the different methods used to perform a usability investigation of telemedicine provider websites. Telemedicine is an alternative healthcare delivery mechanism poised to increase access to healthcare; however, it has received limited uptake and use by patients. Usability is a critical determinant of telemedicine acceptance and use; thus, the usability of a sample of Direct-to-Consumer telemedicine websites was examined using three different methods consisting of a content analysis, remote usability testing using a survey instrument, and think aloud usability testing. The results of this study are not discussed as they are beyond the scope of this presentation, but the type of data collected from each method used and how this afforded a rich data corpus and triangulation of data is described. The multidimensional usability testing framework described in this presentation can be applied in other fields and can be modified for other technologies and contexts.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/sigdoc.acm.org\/conference\/2020\/campbell\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"&quot;A Mixed Methods Approach to Evaluating the Usability of Telemedicine Communications&quot; - Jessica Lynn Campbell - SIGDOC Conference 2020\" \/>\n<meta property=\"og:description\" content=\"This presentation discusses the different methods used to perform a usability investigation of telemedicine provider websites. Telemedicine is an alternative healthcare delivery mechanism poised to increase access to healthcare; however, it has received limited uptake and use by patients. Usability is a critical determinant of telemedicine acceptance and use; thus, the usability of a sample of Direct-to-Consumer telemedicine websites was examined using three different methods consisting of a content analysis, remote usability testing using a survey instrument, and think aloud usability testing. The results of this study are not discussed as they are beyond the scope of this presentation, but the type of data collected from each method used and how this afforded a rich data corpus and triangulation of data is described. The multidimensional usability testing framework described in this presentation can be applied in other fields and can be modified for other technologies and contexts.\" \/>\n<meta property=\"og:url\" content=\"http:\/\/sigdoc.acm.org\/conference\/2020\/campbell\/\" \/>\n<meta property=\"og:site_name\" content=\"SIGDOC Conference 2020\" \/>\n<meta property=\"article:published_time\" content=\"2020-09-26T17:22:42+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-10-05T14:00:05+00:00\" \/>\n<meta name=\"author\" content=\"SIGDOC\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@adamstrantz\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"SIGDOC\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"9 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"http:\/\/sigdoc.acm.org\/conference\/2020\/campbell\/#article\",\"isPartOf\":{\"@id\":\"http:\/\/sigdoc.acm.org\/conference\/2020\/campbell\/\"},\"author\":{\"name\":\"SIGDOC\",\"@id\":\"http:\/\/sigdoc.acm.org\/conference\/2020\/#\/schema\/person\/dfe7e0b67f0f4fa8491050980755c2b1\"},\"headline\":\"&#8220;A Mixed Methods Approach to Evaluating the Usability of Telemedicine Communications&#8221; &#8211; Jessica Lynn Campbell\",\"datePublished\":\"2020-09-26T17:22:42+00:00\",\"dateModified\":\"2020-10-05T14:00:05+00:00\",\"mainEntityOfPage\":{\"@id\":\"http:\/\/sigdoc.acm.org\/conference\/2020\/campbell\/\"},\"wordCount\":1871,\"commentCount\":2,\"publisher\":{\"@id\":\"http:\/\/sigdoc.acm.org\/conference\/2020\/#organization\"},\"keywords\":[\"design\",\"hci\",\"interface\",\"method\",\"qualitative\",\"quantitative\",\"telemedicine\",\"usability\",\"user\"],\"articleSection\":[\"Computer-Mediated Communication\",\"Design Methods and Principles\",\"Health Communication\",\"Human-Computer Interaction\",\"Information Design and Information Architecture\",\"Research Paper\",\"User Experience\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"http:\/\/sigdoc.acm.org\/conference\/2020\/campbell\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"http:\/\/sigdoc.acm.org\/conference\/2020\/campbell\/\",\"url\":\"http:\/\/sigdoc.acm.org\/conference\/2020\/campbell\/\",\"name\":\"\\\"A Mixed Methods Approach to Evaluating the Usability of Telemedicine Communications\\\" - Jessica Lynn Campbell - SIGDOC Conference 2020\",\"isPartOf\":{\"@id\":\"http:\/\/sigdoc.acm.org\/conference\/2020\/#website\"},\"datePublished\":\"2020-09-26T17:22:42+00:00\",\"dateModified\":\"2020-10-05T14:00:05+00:00\",\"description\":\"This presentation discusses the different methods used to perform a usability investigation of telemedicine provider websites. 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