{"id":370,"date":"2020-09-27T20:42:23","date_gmt":"2020-09-27T20:42:23","guid":{"rendered":"http:\/\/sigdoc.acm.org\/conference\/2020\/?p=370"},"modified":"2020-10-01T18:58:38","modified_gmt":"2020-10-01T18:58:38","slug":"zhou","status":"publish","type":"post","link":"http:\/\/sigdoc.acm.org\/conference\/2020\/zhou\/","title":{"rendered":"“Building Design Thinking into Content Strategy” – Quan Zhou"},"content":{"rendered":"
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